If you’re a resident of the State of Massachusetts, you can use the online WebCert system (web url: www.mass.gov/dua/webcert) to file for your weekly unemployment insurance benefits.
How to file for your unemployment benefits?
Open the above url in your web browser, then you can see the login box on the page. Simply enter your username and password to access your account. If you’re a first time user, you need to register for the system first.
Once you’ve logged, click on the “file for weekly unemployment benefits” link on the navigation, then it’ll guide you to the process of completing your unemployment claim.
You can also use the system to check the status of your claim, verify the payment amount and history, and more.
Please note, this system is only available Sunday through Friday from 7AM to 7PM. (Sunday hours extended to 10PM.)
Need help, call 617-626-6800 or 877-626-6800. Visit www.mass.gov/dua/webcert now!